3. Understanding Infortrend Warranty Tiers and Service Levels
Alex remembered his colleague at another branch who had upgraded to . In that case, Infortrend would have dispatched a replacement part on the next business day even before receiving the defective unit. While Alex had to wait for the standard turnaround, he made a note to use the Product Configurator to request a quote for Premium On-site service—which offers 4-hour response times—for their upcoming server expansion. Conclusion
Disclaimer: Warranty policies and support processes are subject to change. Always refer to the official Infortrend website or your support contract for the most current information. infortrend warranty check
You can often purchase extensions within the first two years of the original purchase to extend coverage up to 5 years.
Look for a sticker on the back or side of the Infortrend chassis. It usually features a barcode alongside a alphanumeric string labeled S/N or Serial Number . While Alex had to wait for the standard
Look for a sticker on the rear or side panel of the chassis. On rackmount arrays, it is typically located near the power supply units (PSUs) or controller modules.
Infortrend's warranty policy explicitly states that end-users or indirect customers should for all warranty services. This is the most direct path to a resolution. You can often purchase extensions within the first
Look for a sticker on the rear panel of the chassis, typically near the power supply units or controller modules.